Effective Date: September 5th, 2026
Last Updated: September 5th, 2026
LIV Juice Bar and Smoothies we operates https://liveathelthy.com (the “Site”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site and place orders for food and beverages.
1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when placing an order, creating an account, or communicating with us:
– Identification & Contact Information: Full name, delivery/shipping address, billing address, email address, and telephone number.
– Order & Transaction Data: Items ordered, dish customizations, preparation instructions, pickup/delivery scheduling, and transaction history.
– Dietary & Health-Related Preferences: Voluntary disclosures regarding food allergies, dietary restrictions, or special preparation notes submitted specifically to facilitate safe meal preparation.
– Technical & Device Data: IP address, device type, browser information, operating system, and site usage statistics collected through standard cookies and log files.
2. PAYMENT PROCESSING AND FINANCIAL SECURITY
We prioritize the security of your financial data:
– Third-Party Processors: All credit card, debit card, and digital wallet payments are handled through certified third-party payment gateways ([e.g., Stripe, Inc. / PayPal / Square]).
– No Card Storage: We DO NOT store, view, or retain full payment card numbers, CVV/CVC verification codes, or banking PINs on our servers.
– PCI-DSS Compliance: Payment transactions are processed directly by our payment gateway under strict Payment Card Industry Data Security Standard (PCI-DSS) encryption.
– Verification Data Only: Our systems only receive transaction confirmation status, an authorized payment token, card network brand, and the last four digits of your card for verification and accounting purposes.
3. HOW WE USE YOUR INFORMATION
We use your information strictly for legitimate commercial and operational purposes, including:
– Processing, preparing, and packaging your food and beverage orders.
– Facilitating transaction settlement and fraud monitoring via authorized payment gateways.
– Coordinating order fulfillment, curbside pickup, or third-party delivery dispatch.
– Sending transactional notifications (order receipts, preparation updates, ready-for-pickup alerts) via email or SMS.
– Reviewing voluntary allergy notifications and communicating dietary instructions to our kitchen staff.
– Responding to customer service inquiries, dispute resolutions, and quality reports.
– Complying with applicable federal, state, and local regulatory requirements.
4. DISCLOSURE OF YOUR INFORMATION
We do not sell, rent, or trade your personal data. We only share necessary information with trusted third-party providers under strict service agreements:
– Payment Gateways: [Stripe / PayPal / Square] for authorization and fraud mitigation.
– Delivery Partners & Drivers: Couriers or local logistics services solely to locate and deliver your order.
– Technology & Hosting Providers: Web hosting platforms, database managers, and communication tools supporting the Site’s uptime.
– Legal & Regulatory Authorities: When required by law, subpoena, court order, or to protect our legal rights, property, and public safety.
5. COOKIES AND LOCAL STORAGE
Our Site uses essential cookies and similar technologies to maintain your active food cart, remember your delivery or pickup preference during checkout, and analyze overall site performance. You may disable cookies in your browser settings; however, doing so will disrupt the online ordering and checkout process.
6. “DO NOT TRACK” SIGNALS
Certain browsers transmit “Do Not Track” (DNT) or Global Privacy Control (GPC) signals. Because there is currently no uniform industry standard for interpreting generic DNT signals, our Site may not alter its collection practices upon receiving an automated DNT signal, except as required by specific state statutes.
7. CONSUMER STATE PRIVACY RIGHTS (INCLUDING CALIFORNIA RESIDENTS)
Under applicable state privacy laws (including California CalOPPA and CCPA/CPRA):
– Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you.
– Right to Delete: You may request the deletion of your personal data, subject to statutory exceptions for transaction records, tax reporting, and food safety compliance.
– Right to Correct: You may request correction of inaccurate personal records.
– Right to Non-Discrimination: We will never discriminate against you, alter menu prices, or deny service for exercising statutory privacy rights.
– Do Not Sell or Share: We do not sell personal information or share your information for cross-context behavioral advertising.
To exercise these rights, submit a written request using the contact details provided below.
8. CHILDREN’S PRIVACY (COPPA)
Our online ordering services are intended solely for individuals aged 13 and older. We do not knowingly solicit or collect personal information from children under 13. If we discover that personal data from a child under 13 was provided without parental consent, we will promptly delete it.
9. DATA SECURITY AND RETENTION
We maintain administrative and technical safeguards designed to protect personal data against unauthorized access, loss, or misuse. We retain customer contact and order information only as long as necessary to fulfill orders, resolve disputes, satisfy tax record-keeping requirements, and meet municipal health record regulations.
10. POLICY UPDATES
We reserve the right to revise this Privacy Policy at our discretion. Any updates will be reflected on this page with an updated “Last Updated” timestamp. Continued use of our Site after modifications constitutes acceptance of the updated terms.
11. CONTACT US
If you have questions regarding this Privacy Policy or wish to exercise your data rights:
LIV Juice Bar and Smoothies
Attn: Privacy Inquiries
Address: 1251 University Ave, San Diego, CA 92103, Estados Unidos
Email: juicebarsd1251@gmail.com
Phone: +1 (619) 727-1187